Can I get the ART HISTORY tier with signed copies?
Yes, copies in the ART HISTORY tier are signed. Not mentioning that in the tier was our mistake.
Last updated: January 24, 2016 14:49
Can I pay extra to get the larger add-ons without getting GRANDFATHER PARADOX or higher?
Yes, it’s just a matter of shipping costs. Shipping for the GRANDFATHER PARADOX tier is $12 US, $26 worldwide. If you add the difference to your pledge to cover shipping you can order any or all of the add-ons.
For instance, if you were in the UK and backing at the PARADOX level ($12 shipping) you would need to add another $14.
Last updated: January 24, 2016 14:57
Will future issues be available on Comixology?
We haven’t decided yet, we’re going to take some time to look into all the different digital distribution platforms available after the campaign.
What we can guarantee is that there will be an easy way to download your copy in a range of DRM free formats, including PDF and CBR/CBZ.
Last updated: February 04, 2016 10:32
Do you have a sizing chart for the T-shirts?
Yes, here are sizing information and product specs for men’s shirts: http://www.sanmar.com/cs/CatalogBrowser?todo=ss&productId=PC150 And for women: http://www.sanmar.com/cs/CatalogBrowser?todo=ss&productId=LPC150
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.